Flights have never been cheaper, but they’ve also never been more unpleasant. But while some disasters go well beyond just bad customer service, usually the unpleasantness can be resolved to some degree. For United, though, yet another mess seems to be in the cards as its flight crew allegedly did nothing about a passenger sexually harassing someone on […]

CLEVELAND, OH (WOIO) – A Cleveland Clinic doctor has an “oh boy!” story from 35,000 feet in the air during a trip from Paris to New York City. Dr. Sij Hemal, 27, is a second-year urology resident at the Cleveland Clinic’s Glickman Urological and Kidney Institute and knew exactly what to do when a pregnant mother started complaining […]

KANSAS CITY, MO. – They say when you’ve got to go, you’ve got to go. Unless, of course, you’re on an airplane and the ‘fasten seatbelt’ sign is on. A United Airlines passenger says when she tried to go to the bathroom, a flight attendant ordered her back to her seat. According to KSHB, Nicole […]

LOS ANGELES – An Orange County family says they were recently kicked off a Los Angeles bound Delta Air Lines flight after they were asked to give up a seat their young child was using. Huntington Beach resident Brian Schear, who posted video of the April 23 incident on YouTube Wednesday, said he was on the […]

He apologized to other passengers who were told to leave, but criticized and attacked the doctor who was forced off a flight.   NEW YORK (CNNMoney) — United Airlines CEO Oscar Munoz apologized for the forcible removal of a paying passenger from one of its flights and called the episode “truly horrific.” Munoz pledged a […]

CLEVELAND– Sometimes a good deed really pays off. The Cleveland Indians on Wednesday tweeted that they are giving Ken Kostal two tickets to Game 6 of the World Series because of what he did for Kenny Lofton. Kostal, of Marblehead, Ohio, gave up his seat on a flight to Cleveland so that the former Indians […]

Forget those flight announcements you’ve heard a thousand times. One Southwest flight attendant has found a way to make passengers really listen up. A video showing Zach Haumesser impersonating “Looney Tunes” characters has gone viral, with more than 1.7 million views since it was posted on YouTube on Sept. 2. His voices include Elmer Fudd, […]

  CLEVELAND, OH (WOIO) – Cleveland Hopkins International Airport announced Wednesday Spirit Airlines will begin service here in January. Spirit, an ultra-low cost carrier, will bring more flying options at lower fares for Northeast Ohio travelers. “We are extremely excited to have Spirit Airlines launching new low fare non-stop service from Cleveland Hopkins International Airport […]

  American Airlines says it will begin daily non-stop service to Phoenix out of Cleveland Hopkins International Airport this fall. The American Airlines service will begin on October 3. Phoenix is one of the 39 routes being dropped by United Airlines as a result of the its decision to not continue using Cleveland as a […]

  CLEVELAND, OH (WOIO) – Frontier Airlines has announced another expansion at Cleveland Hopkins Internal Airport adding six new nonstop destinations beginning June 13. The six new nonstop destinations to and from Cleveland are: Atlanta, GA (ATL) Fort Lauderdale, FL (FLL) Fort Myers, FL (RSW) Phoenix, Ariz. (PHX) Raleigh-Durham, NC (RDU) Tampa, Fla (TPA) “We […]

LAS VEGAS – Sometimes you just have to make the most out of a bad situation. That is exactly what passengers stuck aboard a hot plane did over the weekend. In video that has now gone viral, you see one passenger hold up a speaker blasting R. Kelly’s song, ‘I Believe I Can Fly.’ Once […]

(CNN) — An Idaho man accused of uttering a racial slur and slapping a crying 19-month-old boy on a Delta Air Lines flight is now out of a job. Joe Rickey Hundley of Hayden, Idaho, was charged with assaulting a minor in the February 8 incident. His company, which initially suspended him, said Sunday that […]