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ema@cuyahogacounty.us

Mayor Jackson Addresses Cuyahoga County Residents in Storm Aftermath in official press release:

CLEVELAND – Due to recent weather, many portions of Cuyahoga County are at risk for flooding. The City of Cleveland, Cuyahoga County, United Way’s 211, and the American Red Cross of Greater Cleveland encourage all citizens to be informed about flooding in the area, and to take appropriate action and precautions.

Motorists are advised to avoid flooded roadways and to treat flashing and non-operational traffic signals as four-way stops.  Most cars cannot function in just 6 inches of water.  Motorists are encouraged to “turn around-don’t drown!”

High water and flooded basements can pose health and electrical safety issues. Residents who experience flooding in their homes are encouraged to contact their electric utility supplier to request electrical service to the property be turned off before entering the home. This will prevent the possibility of an electrical shock.  If the electrical panel can be reached without standing in water, power can be turned off from the panel. Cleveland Public Power’s Trouble Line can be reached by calling 216-664-3156.

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State and local health officials also warn that flood waters may contain potentially dangerous materials such as fecal matter from overflowing sewage systems, agricultural runoff and chemicals from industrial areas. Sharp objects, holes, and other dangers that may not be visible beneath the surface of the water may also pose a risk.  It is best to just avoid flooded areas as much as possible.

Within the city of Cleveland, residents should report street flooding and flooded homes to the Cleveland Division of Water Pollution Control (WPC) Customer Service Unit at 216-664-2513. Residents reporting flooding in their homes should contact WPC before calling a plumber.

Cuyahoga County residents outside of the city of Cleveland should call the Cuyahoga County Office of Emergency Management at 216-443-5700 to report flooding. Pictures and descriptions can also be sent to ema@cuyahogacounty.us.

As always, dial 9-1-1 in the event of an emergency.

In addition, United Way’s 211 is available 24 hours a day to refer Cuyahoga County residents to social services that may be able to provide assistance to those in need. Residents need only to dial 2-1-1. Note that this is for non-emergency social service assistance only. Again, dial 9-1-1 for emergencies.