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A nurse at a senior living facility north of Los Angeles refused to administer CPR to an 87-year-old woman who was hardly breathing—and who later died.

“It’s a human being,” pleaded Bakersfield fire dispatcher Tracey Halvorson on a 911 tape recorded this week. “Is there anybody that’s willing to help this lady and not let her die?” The nurse paused and said, “Um, not at this time.”

The 87-year-old woman, identified as Lorraine Bayless, seen below, collapsed in the dining room of the facility on Tuesday. Though the nurse quickly called 911, she refused to give the woman CPR, citing it was against company policy. Bayless was later pronounced dead at a nearby hospital.

The nurse explained that Glenwood Gardens policy was not for staff to administer CPR. Halverson urged the nurse to hand the phone to “a passerby” to help the elderly woman, so the nurse turned to someone else: “She’s yelling at me and saying we have to have one of our residents perform CPR,” the nurse said of the dispatcher.

“I’m feeling stressed, and I’m not going to do that, make that call.” The facility’s senior administer later said the nurse acted in accordance with policy by calling 911.

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