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Detroit Superior Bridge over Cuyahoga River, Cleveland, Ohio, USA

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Serious failures found in CLE water complaint oversight;consumers billed for water never used – newsnet5.com Cleveland

CLEVELAND – An exclusive 5 On Your Side investigation has found serious failures regarding oversights of Cleveland’s Division of Water and it’s billing and customer service practices.An ongoing series of reports since February uncovered customers being billed thousands of dollars for water they never used.

// In the most recent case, a 74-year-old woman received a $26,000 water bill in just one quarterly billing period.http://www.newsnet5.com/news/local-news/investigations/serious-failures-found-in-cle-water-complaint-oversightconsumers-billed-for-water-never-used